Shipping policy
Last updated: Feb 19, 2026
At Vitruevian, we work hard to process and ship orders as quickly and reliably as possible.
Orders are typically processed within 1–3 business days after payment confirmation.
During periods of high demand, promotions, or holidays, processing times may extend up to 5 business days.
Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays.
Once an order has been processed and shipped, delivery times vary depending on the destination and carrier.
Estimated delivery times:
Standard Shipping: 7–10 business days after shipment
Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, including:
• Carrier delays
• Weather conditions
• Customs processing
• Peak shipping seasons
• Incorrect address information
Once your order ships, you will receive a confirmation email with tracking information.
Tracking updates may take 24–48 hours to appear after shipment.
While we aim to meet the estimated delivery timelines shown on our product pages, delays may occasionally occur.
Vitruevian is not responsible for delays caused by:
• Shipping carriers
• Customs clearance
• Incorrect shipping information provided at checkout
• Circumstances beyond our control
If applicable, subscription orders follow the same processing and shipping timelines as one-time purchases.
Customers may manage, pause, or cancel subscriptions through their customer portal according to the subscription terms.
Customers are responsible for providing accurate shipping information at checkout.
Orders returned due to incorrect or incomplete addresses may require additional shipping fees and processing time.
If you have questions regarding your shipment, please contact:
We’re happy to assist you.

99 Brands Incorporated
1309 Coffeen Avenue, Suite 1200
Sheridan, WY 82801
United States
Email: info@vitruevian.com
Disclaimer: The statements on this website have not been evaluated by the Food and Drug Administration. Vitruevian products are not intended to diagnose, treat, cure or prevent any disease. Some testimonials that appear on this website may include customers who received free products or compensation in exchange for their honest review.